We pride ourselves on our adaptability and commitment to excellence in every aspect of our service.  Explore what we have to offer regarding shipping, disclaimers and important information about your personalised paintings & readings.

Shipping Information

Orders for your unique, personalised paintings are processed within 5-14 days after payment confirmation and placed in a queue.  I will personally contact you if any unforeseen delays occur.  I offer shipping worldwide through Australia Post, striving to reach any destination.  Please note that estimated delivery times are provided after shipping and can vary depending on your location, customs procedures and potential external delays.  These estimates are guides only, reflecting my best efforts to get your artwork to you in a timely manner.  Shipping within Australia is a flat rate of $25 due to the careful sizing and packaging required.  International shipping costs will vary depending on the destination.

Artwork Disclaimers & Guarantees

All artworks offered through Tylee-Sara Healing & Connection originate from my own concepts and designs. Some artworks are entirely hand-painted and hand-drawn, while others are based on my original artwork and digitally enhanced in my style to add depth, detail and vibrancy.  Artwork prints featured on this site are based on my original artwork and have been digitally enhanced to achieve a refined, high-detail finish.  Whether traditional, hybrid or fully digital, every creation reflects my personal artistic vision and is unique to Tylee-Sara. Original hand-created artworks are made using professional grade paints and high quality archival paper to ensure lasting vibrancy and integrity. Each piece is crafted with care and meets the quality standards represented by the art materials used.  To preserve your painting, it is recommended to frame it with a mat or spacer so the artwork does not touch the glass. Avoid placing in direct sunlight to maintain colour and quality over time.  

Refunds & Returns Policy (Australian Consumer Law Compliant)

Terms & Conditions

By purchasing from Tylee-Sara Healing & Connection, you agree to the following terms:

1. Service

All artwork and readings are created with intuitive guidance and spiritual intent.  They are not a substitute for professional, medical, psychological, legal or financial advice.

 

2. Payments

All prices are in AUD.  Full payment is required before work begins. Prices may change at any time.

 

3. Turnaround Time

Each piece is created with care.  Timeframes vary based on order volume and creative flow.  I will update you on any delays.

 

4. Refunds & Returns

Due to the custom nature of my work, all sales are final.

Under Australian Consumer Law, you may be eligible for a refund or replacement if the item is faulty or damaged.  Contact me within 24 hours of delivery if there’s an issue.

 

5. Responsibility

You must be 18+ to order.  You accept full responsibility for how you interpret or use the artwork or messages received.

 

6. Ownership

All content, images and artwork remain the intellectual property of Tylee-Sara Healing & Connection and may not be reproduced by any means, without permission.  All images are copyright to © tylee-sara healing & connection.  All creations on this site are sacred and protected by copyright law. They may not be copied, used or fed to AI without express written permission.  Respect the magic.

 

7. Governing Law

These terms are governed by the laws of New South Wales, Australia.