Information
Your questions answered. Here at Tylee-Sara Healing & Connection, we believe in transparency and are committed to providing you with the information you need to make confident, informed decisions about our services.
Frequently asked questions
I often get asked about the unique qualities of my paintings, the ordering process and how to best care for them. Below, I have compiled the answers to these frequently asked questions to help you understand what makes my personalised paintings special and how I ensure your complete satisfaction.
What's the process like for someone ordering a personalised painting from me, from start to finish?
Your journey begins the moment you place your order. To get started, simply provide the recipient’s name and birthdate. For Soul Portraits, please include one clear photo and for Pet Portraits, 3–4 high-quality photos work best. Once your details are received, I will intuitively connect with your Spirit Team and Guides to gather the energetic insights needed to create your personalised painting and written reading. Each piece is a one-of-a-kind channelled transmission, infused with the spiritual energy and messages meant for you or your loved one. When complete, your artwork will be lovingly packaged and shipped via Australia Post (within Australia and internationally) or if digital, delivered directly to your inbox.
Do I need to believe in Guides or energy healing to benefit?
No you don’t need to hold any particular belief to receive value. The energy, art and guidance flow naturally and your soul knows how to receive it in the way that is right for you. Many people simply come with an open heart and curiosity and they still experience healing, clarity or a sense of comfort. Belief is never a requirement, connection is.
What Makes My Personal Paintings Unique?
My art is unique because each piece is channelled specifically for you, infused with your energy, Spirit’s guidance and symbols that cannot be repeated for anyone else. What you receive is not just artwork, but a one-of-a-kind spiritual activation created just for your journey.
What should customers know about caring for their personalised paintings to keep them looking great?
To preserve the beauty of your personalised painting for years to come, I recommend framing it without the artwork touching the glass and keeping it away from direct sunlight and moisture. With proper care, your Tylee-Sara Healing & Connection painting will continue to uplift and inspire for generations.
What is Light Language?
Light Language is a universal form of spiritual expression that comes through sounds, symbols, movement or writing. Rather than being understood with the mind, it’s felt with the heart and soul, carrying healing energy, activation and higher guidance. Each transmission is unique and supports you in releasing, realigning and reconnecting with your true self.
Refunds & Money Back Guarantee
Each painting is created with care and intention. Due to the personalised and intuitive nature of my artwork, all sales are final. However if your order arrives damaged or there is an issue with your purchase, please contact me within 24 hours of delivery. I will do my best to resolve the issue if it is within my means.