Information
Your questions answered. At Tylee-Sara Healing & Connection, I believe in openness and gentle transparency. My intention is to provide clear, heartfelt information so you can feel confident and supported as you explore the offerings that resonate with your journey.
Frequently Asked Questions
I’m often asked about the unique qualities of my intuitive readings and paintings, the ordering process and how to best care for each sacred creation. Below, you’ll find answers to the most commonly asked questions — shared to bring clarity, understanding and peace of mind. My hope is that this helps you feel completely at ease, knowing that every step of your experience is approached with care, connection and intention.
What's the process like for someone ordering a personalised reading and Soul Art, from start to finish?
Your journey begins the moment you place your order. To get started, simply provide the recipient’s name and birthdate. For Soul Portraits, please include one clear photo and for Pet Portraits, 3–4 high-quality photos work best. Once your details are received, I will intuitively connect with your Spirit Team and Guides to gather the energetic insights needed to create your personalised painting and written reading. Each piece is a one-of-a-kind channelling — a sacred transmission infused with spiritual energy and messages meant for you or your loved one. When complete, your artwork will be lovingly packaged and shipped via Australia Post (within Australia and internationally), or if digital, delivered directly to your inbox.
Do I need to believe in Guides or energy healing to benefit?
No, belief isn’t required to receive value. The energy, art and guidance flow naturally and your soul will receive it in the way that is right for you. Many people simply come with an open heart and curiosity and they still experience healing, clarity, or a deep sense of comfort.
Belief is never a requirement — connection is.
What Makes My Personal Artwork and Readings Unique?
Each piece I create is channelled specifically for you — infused with your energy, Spirit’s guidance and sacred symbols that can never be repeated for anyone else. What you receive is not just a painting, but a one-of-a-kind spiritual activation created in alignment with your soul’s journey.
What should customers know about caring for their personalised paintings to keep them looking great? To preserve the beauty of your personalised artwork for years to come, I recommend framing it so that the paper doesn’t touch the glass and keeping it away from direct sunlight and moisture. With gentle care, your Tylee-Sara Healing & Connection creation will continue to uplift, inspire, and hold its energy for generations.
What Is Light Language?
Light Language is a universal form of spiritual expression — flowing through sound, symbol, movement or written form. Rather than being understood with the mind, it is felt with the heart and soul, carrying healing energy, activation and higher guidance. Each transmission is unique, supporting you in releasing, realigning and reconnecting with your true self.
Why Are Messages from Spirit Sometimes Symbolic?
Spirit often communicates through symbols, images or feelings because energy expresses itself in subtle ways, These impressions allow each message to resonate personally with you and unfold over time. As a guide and communicator, I share the insights and imagery I receive, while your own intuition helps reveal their deeper meaning.
Refunds & Money Back Guarantee
Each painting is created with deep care and intention. Due to the personalised and intuitive nature of my artwork, all sales are final. However, if your order arrives damaged or there is an issue with your purchase, please contact me within 24 hours of delivery. I will always do my best to resolve the matter with understanding and fairness, within my means.
Still have questions?
If you haven't found the answer you're looking for, don't hesitate to reach out. I am here to help and ensure you have all the information you need.